Terms and conditions
Mux Life, your partner for smart office and home automation, we aspire to be the leading provider for Home and office automation solutions in Pakistan.
Mux Life allows you to take charge of your life. Our products enrich your daily experience through smart control, Machine learning and Smart Scheduling, all through your own personal smart phone
Mux Life is an IoT solutions company that works on the concept of connecting the Physical world with the Internet. It is one of the first few companies to develop & manufacture IoT products that are made in Pakistan, hence making a huge difference from imported products. Mux Life offers the following key services to its customers:
1) User Account: user account website that may be accessed at Muxlife.io
2) Software: Mux Life App that can be downloaded from Play Store
3) Retail Products: Offers a variety of retail products that are linked with app and simple plug and play user experience.
4) Customized and Subscription: Also offers on demand customized subscription based services related to home and office automation.
Following Terms of Service govern a user access to use the above mentioned Services. The terms are stated as follow:
Overview, Eligibility, Customer Service and Termination
The Mux Life Smart App enables you to control your Lights, Fans, Air-conditioners, Smart Dimmers, Smart Roller Blind, Smart Curtains, Smart wall sockets, Water motors, Electronic door locks & all other electrical appliances of your home, virtually from anywhere in the world. All you need is an internet connection & one of our smart products.
Users above 18 years of age are permitted to act as Owners of Mux Life Accounts whereas all users of age 13 and above and eligible for its services.
A 24/7 Customer Support is available on the Mux Life Support helpline. You can even email your queries to support@Muxlife.io
These Terms will remain in full force and effect so long as you continue to access or use the Services. Mux Life has the right to terminate your services in case of any violation of the terms and conditions mentioned in this document.
To use the Services, you must register for a user account and provide correct information about yourself as prompted by the applicable signup form. Every user may have a separate user account with full or limited privileges as assigned by the root account.
The individual who creates an account is the account owner and is liable to the Mux Life terms of service.
Access to Services
Access and Usage are subject to these Terms. Mux Life grants you a non-transferable and non-exclusive right to access and use the Services solely for the purpose of controlling and monitoring your own Products and installing and using the Mobile Apps for your own handheld mobile device (e.g., iPhone, iPad, or Android smartphone).
Mux Life may from time to time develop patches, bug fixes, updates, upgrades and other modifications to improve the performance of the Services and/or the Product Software. These may be automatically installed without providing any additional notice or receiving any additional consent. You consent to this automatic update. If you do not want such Updates, your remedy is to terminate your Account and stop using the Services and the Product.
Agreed Usage and Limitations Of Mux Life Services
Intended Use of Mux Life Services:
The Services are intended to be accessed and used for non-time-critical information and control of Mux Life Products. While we aim for the Services to be highly reliable and available, they are not intended to be reliable or available 100% and may subject to sporadic interruptions and failures for a variety of reasons beyond Mux Life’s control, including Wi-Fi intermittency, service provider uptime, mobile notifications.
No Life-Safety or Critical Uses of the Services:
You acknowledge and agree that the Products and Services, whether standing alone or when interfaced with third-party products or services are not certified for emergency response. Mux Life makes no warranty or representation that use of the Products or Services with any third-party product or service will affect or increase any level of safety.
Ownership and Intellectual Property
Mux Life Property:
You acknowledge that all intellectual property rights in the Product, Product Software, and Services are owned by Mux Life and your possession, access, and use of the Product, Product Software, and Services do not transfer to you or any third party any rights to use it commercially.
Mux Life may invite you to submit comments, suggestions, or ideas about the Products or Services so as to improve the Products and Services.
You agree to defend indemnity and hold Mux Life and its licensors and suppliers harmless from any damages, liabilities, claims or demands that are made by any third party due to your use of our Products and Services or due to your violation of these Terms or any User Submissions or Feedback you provide.
The warranty for Mux Life products are set forth in the Mux Life warranty card that are given with the purchase of our products. Mux Life makes no warranty that defects will be corrected or that the services will meet exactly to user requirements. Mux Life makes no guarantee that it will be compatible with user’s home network, computer or mobile device. No advice or information, whether oral or written, obtained by you from Mux Life or though the services shall create any warranty.
Limitation of Liability
Nothing in these Terms and in particular within this “Limitation of Liability” clause shall attempt to exclude liability that cannot be excluded under applicable law.
Fees and Payment
Certain Services may be provided for a fee. You shall pay all applicable fees in connection with the Services selected by you in accordance with the Terms of Sale.
Changes to these Terms:
Mux Life reserves the right to make changes to these Terms. We’ll post notice of modifications to these Terms on this page. You should ensure that you have read and agree with our most recent Terms when you use the Services. Continued use of the Services following notice of such changes shall indicate your acknowledgment of such changes and agreement to be bound by the revised Terms.
Protection of Confidentiality and Intellectual Property Rights:
Notwithstanding the foregoing, Mux Life may seek injunctive or other equitable relief to protect its confidential information and intellectual property rights or to prevent loss of data or damage to its servers in any court of competent jurisdiction.
These Terms constitute the entire agreement between you and Mux Life regarding the use of the Services. Any failure by Mux Life to exercise or enforce any right or provision of these Terms shall not operate as a waiver of such right or provision.
These Terms, and any associated rights or obligations, may not be assigned by you without Mux Life’s prior written consent. These Terms may be assigned by Mux Life without restriction. These Terms are binding upon any permitted assignee.
Mux Life may provide notifications to you as required by law or for marketing or other purposes via (at its option) email to the primary email associated with your Account, mobile notifications, hard copy, or posting of such notice on www.muxlife.io. Mux Life is is not responsible for any automatic filtering you or your network provider may apply to email notifications. Mux Life recommends that you add @muxlife.io email addresses to your email address book to help ensure you receive email notifications from our representatives.
Copyright © 2018-19, Mux Life www.muxlife.io All rights reserved. All trademarks, logos, and service marks displayed on the Services are the property of Mux Life or of their respective holders. You are not permitted to use any of the Marks without the applicable prior written consent of Mux Life or such respective holders.